• A quotation mark is used to show the beginning and end of reported speech.

EXAMPLE: "Stop looking at my hair." she said to me.

• Use a quotation mark to show a quoted word, phrase or title.

EXAMPLE: "War and Peace" is a novel by Leo Tolstoy.

• All punctuation marks that belong to a quote are enclosed inside the quotation marks of the quote.

EXAMPLE: She asked, "Do you like me?" (Correct)
EXAMPLE: She asked, "Do you like me"? (Incorrect)

• If there is a quote within a quote, it should be enclosed by single quotation marks.

EXAMPLE: He said to me, "I have read twice 'War and Peace' by Leo Tolstoy."

• A comma is used before the last quotation mark to separate the quote from the rest of the sentence.

EXAMPLE: "Those horses are mine," said John Wayne.

• A full stop is put before the last quotation mark when this quote is the last part of the sentence.

EXAMPLE: Mum said to me, "Eat your lunch quietly."

• Quotation marks are used to enclose a word or phrase when it is used.

EXAMPLE: What does 'anthropophagi' mean? / He habitually says 'money cannot buy love.'